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Study
December 8, 2010

Communication errors in dispatch of air medical transport.

Vilensky D, MacDonald RD. Communication errors in dispatch of air medical transport. Prehospital emergency care : official journal of the National Association of EMS Physicians and the National Association of State EMS Directors. 2011;15(1):39-43. doi:10.3109/10903127.2011.519817.

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Vilensky D, MacDonald RD. Prehospital emergency care : official journal of the National Association of EMS Physicians and the National Association of State EMS Directors. 2011;15:39-43.

This study analyzed communication errors during call bookings for air medical transport and found both human and process-driven root causes. Examples of major errors identified were commissions of allergies to medications and omissions of intubations from records.

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Vilensky D, MacDonald RD. Communication errors in dispatch of air medical transport. Prehospital emergency care : official journal of the National Association of EMS Physicians and the National Association of State EMS Directors. 2011;15(1):39-43. doi:10.3109/10903127.2011.519817.