Communication factors in the follow-up of abnormal mammograms.

Eric G Poon; Jennifer S Haas; Ann Louise Puopolo; Tejal K Gandhi; Elisabeth Burdick; David W Bates; Troyen A Brennan

Study

Communication factors in the follow-up of abnormal mammograms.

March 6, 2005

Poon EG, Haas JS, Puopolo AL, et al. J Gen Intern Care. 2004;19(4):316-323.

View more articles from the same authors.

This study describes communication gaps that led to suboptimal follow-up imaging for women with abnormal mammograms. The gaps highlighted include physician documentation of a follow-up plan and patients’ understanding of the need for follow-up.

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Physicians

Gynecology

Discontinuities, Gaps, and Hand-Off Problems

Provider-Patient Communication

Communication factors in the follow-up of abnormal mammograms.

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