Communication factors in the follow-up of abnormal mammograms.
Poon EG, Haas JS, Puopolo AL, et al. Communication factors in the follow-up of abnormal mammograms. J Gen Intern Care. 2004;19(4):316-323. doi:10.1111/j.1525-1497.2004.30357.x.
This study describes communication gaps that led to suboptimal follow-up imaging for women with abnormal mammograms. The gaps highlighted include physician documentation of a follow-up plan and patients’ understanding of the need for follow-up.