COVID-19 Impact

You may see some delays in posting new content due to COVID-19. If you have any questions, please submit a message to PSNet Support.
 

PSNet: Patient Safety Network
Journal Article
Commentary

Communication failure: basic components, contributing factors, and the call for structure.

Dayton E, Henriksen K. Joint Commission journal on quality and patient safety. 2007;33:34-47.

The authors describe how individual, group, and organizational factors complicate communications in health care and discuss structured communication tools to minimize error.