Communication techniques for patients with low health literacy: a survey of physicians, nurses, and pharmacists.
Schwartzberg JG, Cowett A, VanGeest J, et al. Communication techniques for patients with low health literacy: a survey of physicians, nurses, and pharmacists. Am J Health Behav. 2007;31 Suppl 1:S96-104.
This study discovered that using simple language, handing out printed materials, and speaking more slowly were the most common strategies used to enhance communication with patients with low health literacy.