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PSNet: Patient Safety Network
Journal Article
Study

Communication techniques for patients with low health literacy: a survey of physicians, nurses, and pharmacists.

Schwartzberg JG, Cowett A, VanGeest J, et al. American journal of health behavior. 2007;31 Suppl 1:S96-104.

This study discovered that using simple language, handing out printed materials, and speaking more slowly were the most common strategies used to enhance communication with patients with low health literacy.