A communication training program to encourage speaking-up behavior in surgical oncology.
D'Agostino TA, Bialer PA, Walters CB, et al. A Communication Training Program to Encourage Speaking-Up Behavior in Surgical Oncology. AORN J. 2017;106(4):295-305. doi:10.1016/j.aorn.2017.08.003.
Reluctance of health care team members to speak up about safety concerns can hinder patient safety. This pre–post study of a communication training program used findings from interdisciplinary focus groups to address barriers to speaking up. The training was highly rated and authors believe it has potential to improve team communication.