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PSNet: Patient Safety Network
Journal Article

A communication training program to encourage speaking-up behavior in surgical oncology.

D'Agostino TA, Bialer PA, Walters CB, et al. AORN journal. 2017;106:295-305.

Reluctance of health care team members to speak up about safety concerns can hinder patient safety. This pre–post study of a communication training program used findings from interdisciplinary focus groups to address barriers to speaking up. The training was highly rated and authors believe it has potential to improve team communication.