Community Health Systems’ ongoing journey to zero preventable harm.

Lynn T Simon; Terrie Van Buren

Commentary

Community Health Systems’ ongoing journey to zero preventable harm.

December 6, 2023

Simon LT, Van Buren T. NEJM Catal Innov Care Deliv. 2023;4(12).

View more articles from the same authors.

Achieving zero preventable harm is an ongoing goal for healthcare organizations. This article describes one large, multistate community health system’s experience decreasing serious adverse events through implementation of high-reliability leadership, promoting human error prevention behaviors, and accelerating learning through a structured approach to cause analysis at both the individual and systems levels.

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