Journal Article
Commentary

Complicated: medical missteps are not inevitable.

Yurkiewicz IR. Health affairs (Project Hope). 2018;37:1178-1181.

This commentary provides a clinician's account of near misses, medication errors, and care omissions that resulted in a family member's unnecessarily prolonged ventilation. The author argues for system approaches to address normalized complacency regarding complications focused on changing culture, improving care continuity, and use of health information technology.