Complicated: medical missteps are not inevitable.
Yurkiewicz IR. Complicated: Medical Missteps Are Not Inevitable. Health Aff (Millwood). 2018;37(7):1178-1181. doi:10.1377/hlthaff.2017.1550.
This commentary provides a clinician's account of near misses, medication errors, and care omissions that resulted in a family member's unnecessarily prolonged ventilation. The author argues for system approaches to address normalized complacency regarding complications focused on changing culture, improving care continuity, and use of health information technology.