Conceptualising learning from resilient performance: a scoping literature review.
Degerman H, Wallo A. Conceptualising learning from resilient performance: a scoping literature review. Appl Ergon. 2024;115:104165. doi:10.1016/j.apergo.2023.104165.
A cornerstone of resilience engineering is organizational learning. This scoping review summarizes how learning is discussed in current research. Descriptions include knowing what has happened; learning from the factual; learning from experience; knowing how to learn the right lessons from the right experience; learn from successes as well as failures; and adjusting the system.