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PSNet: Patient Safety Network
Journal Article

The confused and bewildered hospital: adverse event discovery, pay-for-performance, and big data tools as halfway technologies.

Furrow BR. Am J Law Med. 2020;46(2-3):219-235.

Efforts to track hospital quality and safety result in data and incentive complexities that detract from effective leadership decision making to improve safety. This article examines the juxtaposition of three emerging technologies to capture safety metrics and the pressures they bring to bear on effective management of adverse events and patient compensation schemes. The author suggests roles for leadership and Medicare to drive improvements.