Could emotional intelligence make patients safer?
Codier E, Codier DD. Could Emotional Intelligence Make Patients Safer? Am J Nurs. 2017;117(7):58-62. doi:10.1097/01.NAJ.0000520946.39224.db.
Nontechnical skill development is gaining support as an important patient safety strategy. This commentary explores emotional intelligence as a way to improve communication, teamwork, information transfer, and other nursing competencies to enhance safety of care delivery.