COVID-19 Impact

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PSNet: Patient Safety Network
Journal Article

The COVID-19 pandemic: resilient organisational response to a low-chance, high-impact event.

Lloyd-Smith MK. BMJ Leader. 2020;4:109-112.
This commentary discusses the role of improvisation in a clinical setting in the context of COVID-19, and how increased autonomy, maintaining structure and creating shared understanding enable organizational capacity for improvisation and resiliency.