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PSNet: Patient Safety Network
Journal Article

Creating spaces in intensive care for safe communication: a video-reflexive ethnographic study.

Hor S-Y, Iedema R, Manias E. BMJ quality & safety. 2014;23:1007-13.

This study used video-reflexive ethnography—a qualitative intervention approach that involves videotaping daily work processes and then using the videos to stimulate further discussion and problem solving—to analyze how clinicians create safe spaces for communication in the busy environment of the intensive care unit.