As a critical behavior to improve quality and patient safety in health care: speaking up!
Nacioglu A. As a critical behavior to improve quality and patient safety in health care: speaking up!. Safety in Health. 2016;2(1). doi:10.1186/s40886-016-0021-x.
Clinician, staff, and patient willingness to raise concerns is key to reduce harm and improve safety. This review explores individual, team, and care environment characteristics that encourage speaking up, which include interpersonal relationships, policy support, and patient engagement in their care.