Customer focused incident monitoring in anaesthesia.

F. A. Khan; S. Khimani

Study

Customer focused incident monitoring in anaesthesia.

September 9, 2011

Khan FA, Khimani S. Anaesthesia. 2007;62(6):586-90.

View more articles from the same authors.

The authors studied anesthesia-related incident reports at one institution and found that many incidents were related to communication, behavior, and delays in service.

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Discontinuities, Gaps, and Hand-Off Problems

Customer focused incident monitoring in anaesthesia.

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