A decade of health information technology usability challenges and the path forward.

Raj M Ratwani; Jacob Reider; Hardeep Singh

Commentary

Emerging Classic

A decade of health information technology usability challenges and the path forward.

February 13, 2019

Ratwani RM, Reider J, Singh H. JAMA. 2019;321(8):743-744.

View more articles from the same authors.

Health information technology (IT) usability problems can affect patient safety. This commentary offers strategies to reduce the potential for unintended consequences associated with health IT. Recommendations include instituting a national registry of usability issues, establishing design standards, addressing unintended harms, simplifying documentation requirements, and developing standard measures for usability and safety.

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