Journal Article
Study

Decreasing clinically significant adverse events using feedback to emergency physicians of telephone follow-up outcomes.

Chern C-H, How C-K, Wang L-M, et al. Annals of emergency medicine. 2005;45:15-23.

This study evaluated telephone follow-up as a possible tool for minimizing return visits to the emergency department (ED). The authors conclude that, with proper feedback to physicians and resident education, such a program can decrease adverse events in patients discharged from the ED.