Deploying Six Sigma in a health care system as a work in progress.
Christianson JB, Warrick LH, Howard R, et al. Deploying Six Sigma in a health care system as a work in progress. Jt Comm J Qual Patient Saf. 2005;31(11):603-13.
The authors present the results of using Six Sigma methodology in four performance improvement projects at a large integrated health care system. They report on the lessons learned 3 years after implementation of the methodology.