Skip to main content
Study

Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare.

Kemper PF, van Noord I, de Bruijne M, et al. Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare. BMJ Qual Saf. 2013;22(7):586-95. doi:10.1136/bmjqs-2012-001451.

Save
Print
July 10, 2013
Kemper PF, van Noord I, de Bruijne M, et al. BMJ Qual Saf. 2013;22(7):586-95.

A new assessment tool for measuring non-technical skills of health care personnel was successfully validated in the emergency department and intensive care unit. Given that non-technical skills such as teamwork can positively affect safety outcomes, assessing and addressing this dimension of performance could yield significant safety benefits.

Save
Print
Cite
Citation

Kemper PF, van Noord I, de Bruijne M, et al. Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare. BMJ Qual Saf. 2013;22(7):586-95. doi:10.1136/bmjqs-2012-001451.