Differentiating close calls from errors: a multidisciplinary perspective.
Differentiating close calls from errors: a multidisciplinary perspective. Etchegaray JM; Thomas EJ; Geraci JM; Simmons D; Martin SK.
In this AHRQ-funded study, the investigators determined that health care providers have trouble identifying close calls due to unfamiliarity with the concept. They conclude that reporting systems for close calls may, subsequently, be underutilized.