Disclosing clinical adverse events to patients: can practice inform policy?
Sorensen R, Iedema R, Piper D, et al. Disclosing clinical adverse events to patients: can practice inform policy? Health Expect. 2010;13(2):148-59. doi:10.1111/j.1369-7625.2009.00569.x.
Interviews with frontline personnel and managers were used to evaluate the effect of an open error disclosure policy in Australian hospitals.