Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Study

Disclosing large scale adverse events in the US Veterans Health Administration: lessons from media responses.

Maguire EM, Bokhour BG, Asch SM, et al. Disclosing large scale adverse events in the US Veterans Health Administration: lessons from media responses. Public Health. 2016;135:75-82. doi:10.1016/j.puhe.2015.10.016.

Save
Print
April 13, 2016
Maguire EM, Bokhour BG, Asch SM, et al. Public Health. 2016;135:75-82.
View more articles from the same authors.

Large-scale adverse events can diminish public trust. According to this qualitative analysis of print, broadcast, and social media reports associated with certain infection control lapses in the Veterans Affairs health system, media reports did not convey specific aspects of error disclosure, such as apologies and lessons learned. Investigators also found that comments from hospital officials focused on providing factual information, while quotes from elected officials were largely negative. This study highlights the continuing need to follow evidence-based disclosure practices when interacting with media after adverse events.

Save
Print
Cite
Citation

Maguire EM, Bokhour BG, Asch SM, et al. Disclosing large scale adverse events in the US Veterans Health Administration: lessons from media responses. Public Health. 2016;135:75-82. doi:10.1016/j.puhe.2015.10.016.

Related Resources From the Same Author(s)
Related Resources