Journal Article

Disclosure coaching: an ask-tell-ask model to support clinicians in disclosure conversations.

Shapiro J, Robins L, Galowitz P, et al. Journal of patient safety. 2018.

Disclosure of medical errors to patients and families is recommended, but such conversations can have negative consequences for all involved if done incorrectly. This commentary describes a disclosure coaching initiative, including the toolkit and tactics used to help clinicians develop skills needed to ensure appropriate and effective communication during these stressful interactions.