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PSNet: Patient Safety Network
Audiovisual

Discussing Unanticipated Outcomes and Disclosing Medical Errors.

Partnership for Health and Accountability; Banja J.

In this 55-minute video, a medical ethicist, a hospital risk manager, and two health care attorneys review three clinical vignettes involving medical error. The video also presents communication techniques that health professionals can use to show empathy when discussing error with patients and families.