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Disparities after discharge: the association of limited English proficiency and postdischarge patient-reported issues.

Malevanchik L, Wheeler M, Gagliardi K, et al. Disparities After Discharge: The Association of Limited English Proficiency and Postdischarge Patient-Reported Issues. Jt Comm J Qual Patient Saf. 2021;47(12):775-782. doi: 10.1016/j.jcjq.2021.08.013

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December 8, 2021
Malevanchik L, Wheeler M, Gagliardi K, et al. Jt Comm J Qual Patient Saf. 2021;47(12):775-782.

Communication in healthcare is essential but can be complicated, particularly when there are language barriers between providers and patients. This study evaluated a hospital-wide care transitions program, with a goal of universal contact with discharged patients to identify and address care transition problems. Researchers found that the program reached most patients regardless of English proficiency, but that patients with limited English proficiency experienced more post-discharge issues, such as difficulty understanding discharge instructions, medication concerns and follow-up questions, and new or worsening symptoms.

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Malevanchik L, Wheeler M, Gagliardi K, et al. Disparities After Discharge: The Association of Limited English Proficiency and Postdischarge Patient-Reported Issues. Jt Comm J Qual Patient Saf. 2021;47(12):775-782. doi: 10.1016/j.jcjq.2021.08.013