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Commentary

Dissecting communication barriers in healthcare: a path to enhancing communication resiliency, reliability, and patient safety.

Guttman OT, Lazzara EH, Keebler JR, et al. Dissecting Communication Barriers in Healthcare: A Path to Enhancing Communication Resiliency, Reliability, and Patient Safety. J Patient Saf. 2021;17(8):e1465-e1471. doi:10.1097/PTS.0000000000000541.

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November 28, 2018
Guttman OT, Lazzara EH, Keebler JR, et al. J Patient Saf. 2021;17(8):e1465-e1471.

Communication errors in health care are a persistent challenge to patient safety. This commentary advocates for studying behavioral, cognitive, linguistic, environmental, and technological factors to help understand barriers to effective information exchange in health care. The authors suggest that approaches targeting each set of barriers be developed and embedded into learning activities to generate lasting improvements.

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Guttman OT, Lazzara EH, Keebler JR, et al. Dissecting Communication Barriers in Healthcare: A Path to Enhancing Communication Resiliency, Reliability, and Patient Safety. J Patient Saf. 2021;17(8):e1465-e1471. doi:10.1097/PTS.0000000000000541.