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Do crowdsourced hospital ratings coincide with Hospital Compare measures of clinical and nonclinical quality?

Perez V, Freedman S. Do Crowdsourced Hospital Ratings Coincide with Hospital Compare Measures of Clinical and Nonclinical Quality?. Health Serv Res. 2018;53(6):4491-4506. doi:10.1111/1475-6773.13026

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September 12, 2018
Perez V, Freedman S. Health Serv Res. 2018;53(6):4491-4506.

This study examined the correlation between crowdsourced ratings of hospitals (i.e., through consumer-oriented sites) and publicly reported quality metrics (the Center for Medicare and Medicaid Services Hospital Compare website). Investigators found good correlation between crowdsourced hospital ratings and Hospital Compare patient experience scores, but lower correlation between crowdsourced ratings and measures of hospital quality and safety.

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Perez V, Freedman S. Do Crowdsourced Hospital Ratings Coincide with Hospital Compare Measures of Clinical and Nonclinical Quality?. Health Serv Res. 2018;53(6):4491-4506. doi:10.1111/1475-6773.13026