Journal Article
Commentary

Doing right by our patients when things go wrong in the ambulatory setting.

Schiff G, Griswold P, Ellis BR, et al. Joint Commission journal on quality and patient safety. 2014;40:91-6.

This commentary describes the partnerships and consensus efforts involved in the PROMISES Project to promote communication and support error disclosure in the ambulatory setting. The authors review a plan to disseminate and assess the impact of the initiative and its associated tools.