An educational intervention to increase "speaking-up" behaviors in nurses and improve patient safety.
Sayre MM, McNeese-Smith D, Leach LS, et al. An educational intervention to increase "speaking-up" behaviors in nurses and improve patient safety. J Nurs Care Qual. 2012;27(2):154-60. doi:10.1097/NCQ.0b013e318241d9ff.
An intervention to address the authority gradient by teaching nurses communication skills resulted in more effective communication behaviors.