Effect of crew resource management on diabetes care and patient outcomes in an inner-city primary care clinic.
Taylor CR, Hepworth JT, Buerhaus P, et al. Effect of crew resource management on diabetes care and patient outcomes in an inner-city primary care clinic. Qual Saf Health Care. 2007;16(4):244-7.
A crew resource management teamwork training intervention was implemented at an urban primary care clinic, with the goal of improving care for diabetes patients. The effort resulted in short-term improvements in adherence to evidence-based care processes for diabetes.