The effect of medication reconciliation via a patient portal on medication discrepancies: a randomized noninferiority study.
Ebbens MM, Gombert-Handoko KB, Wesselink EJ, et al. The effect of medication reconciliation via a patient portal on medication discrepancies: a randomized noninferiority study. J Am Med Dir Assoc. 2021;22(12):2553-2558.e1. doi:10.1016/j.jamda.2021.03.022.
Medication reconciliation has been shown to reduce medication errors but is a time-consuming process. This study compared medication reconciliation via a patient portal with those performed by a pharmacy technician (usual care). Medication discrepancies were similar between both groups, and patients were satisfied using the patient portal, which saved 6.8 minutes per patient compared with usual care.