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Efficiency and interpretability of text paging communication for medical inpatients: a mixed-methods analysis.
June 28, 2017
Mandl KD, Khoong EC. JAMA Intern Med. 2017;177(8).
Prior research suggests that text paging in the health care setting may not be the most effective mode of communication for promoting patient safety. Researchers analyzed 575 distinct text pages regarding 217 patients and found that the messages lacked standardization, often did not indicate the level of urgency, and were frequently unclear. A related commentary considers structured versus fluid communication in health care.
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