Is electronic health record safety a paradox?
The usability of health information technology, such as electronic health records (EHR), continues to present a patient safety risk. This commentary describes usability issues such as nurses’ cognitive burden (e.g., non-intuitive EHR design) and system malfunctions (e.g., clinical decision support alerts fire for wrong patients). The author recommends that research and resources should focus on simplifying, integrating, and automating data collection.