Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology.
Prothero MM, Morse JM. Eliciting the Functional Processes of Apologizing for Errors in Health Care: Developing an Explanatory Model of Apology. Glob Qual Nurs Res. 2017;4:2333393617696686. doi:10.1177/2333393617696686.
Apology is an important component of a complete disclosure. This commentary explores the evolution of apology as a safety strategy in health care and how such conversations can help restore the patient–physician relationship after an error has occurred.