Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology.

Marie M Prothero; Janice M Morse

Commentary

Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology.

June 14, 2017

Prothero MM, Morse JM. Glob Qual Nurs Res. 2017;4:2333393617696686.

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Apology is an important component of a complete disclosure. This commentary explores the evolution of apology as a safety strategy in health care and how such conversations can help restore the patient–physician relationship after an error has occurred.

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Hospitals

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Epidemiology of Errors and Adverse Events

Patient Disclosure

Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology.

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