Skip to main content
Study

Emotional harm in the radiology department: analysis of an underrecognized preventable error.

Siewert B, Swedeen S, Brook OR, et al. Emotional harm in the radiology department: analysis of an underrecognized preventable error. Radiology. Epub 2021 Nov 24. doi: 10.1148/radiol.2021211846

Save
Print
February 9, 2022
Siewert B, Swedeen S, Brook OR, et al. Radiology. 2022;302(3):613-619.

Adverse events can contribute to physical, financial, or emotional harm. Based on radiology-related events identified in a hospital incident reporting system, the authors identified the types of incidents contributing to emotional harm in patients – failure to be patient-centered, disrespectful communication, privacy violations, minimization of patient concerns, and loss of property. The authors also proposed several improvement strategies, including communication training and improvement of communication processes, individual feedback, and improvements to existing processes and systems.

Save
Print
Cite
Citation

Siewert B, Swedeen S, Brook OR, et al. Emotional harm in the radiology department: analysis of an underrecognized preventable error. Radiology. Epub 2021 Nov 24. doi: 10.1148/radiol.2021211846