Emotional impact of patient safety incidents on family physicians and their office staff.

Maeve O'Beirne; Pam Sterling; Luz Palacios-Derflingher; Stacey Hohman; Karen Zwicker

Study

Emotional impact of patient safety incidents on family physicians and their office staff.

March 21, 2012

O'Beirne M, Sterling P, Palacios-Derflingher L, et al. J Am Board Fam Med. 2012;25(2):177-83.

View more articles from the same authors.

This study found that 82% of providers reported an emotional response after a patient incident, regardless of whether patient harm was significant or avoided. The authors advocate for appropriate vehicles to support second victims.

PubMed citation

Available at

Free full text

Related Resources From the Same Author(s)

Safety incidents in family medicine.

September 28, 2011

The costs of developing, implementing, and operating a safety learning system in community practice.

December 11, 2013

Safety learning system development--incident reporting component for family practice.

June 23, 2010

The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada.

March 6, 2005

A randomised controlled trial assessing the efficacy of an electronic discharge communication tool for preventing death or hospital readmission.

December 6, 2017

A framework to assess patient-reported adverse outcomes arising during hospitalization.

August 24, 2016

Uptake of quality-related event standards of practice by community pharmacies.

April 30, 2014

Measuring safety in older adult care homes: a scoping review of the international literature.

May 19, 2021

Patient Safety Papers 5.

November 10, 2010

Incidence of clinically relevant medication errors in the era of electronically prepopulated medication reconciliation forms: a retrospective chart review.

May 17, 2017

Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals.

June 27, 2007

Diagnostic overshadowing in dentistry.

September 11, 2019

Patient safety and quality improvement adaptation during the COVID-19 pandemic.

April 21, 2021

Preventing central line–associated bloodstream infections in the intensive care unit: application of high-reliability principles.

December 19, 2018

Stop the noise: a quality improvement project to decrease electrocardiographic nuisance alarms.

August 19, 2015

Technical rationality and the decentring of patients and care delivery: a critique of 'unavoidable' in the context of patient harm.

July 25, 2018

Patient safety in nursing education: contexts, tensions and feeling safe to learn.

July 17, 2013

Description and factors associated with missed nursing care in an acute care community hospital.

October 17, 2018

Patient safety in healthcare preregistration educational curricula: multiple case study-based investigations of eight medicine, nursing, pharmacy and physiotherapy university courses.

June 19, 2013

Systematic review of the impact of physician implicit racial bias on clinical decision making.

May 5, 2017

A multi-disciplinary approach to medication safety and the implication for nursing education and practice.

January 8, 2014

Self-reported gaps in care coordination and preventable adverse outcomes among older adults receiving home health care.

January 18, 2023

‘I am not the doctor for you’: physicians’ attitudes about caring for people with disabilities.

October 26, 2022

Rural inpatient telepharmacy consultation demonstration for after-hours medication review.

October 3, 2012

Signal and noise: applying a laboratory trigger tool to identify adverse drug events among primary care patients.

August 1, 2012

Preventable adverse drug events: descriptive epidemiology.

November 13, 2019

Improving communication in the ICU using daily goals.

March 10, 2010

Frailty, gaps in care coordination, and preventable adverse events.

July 6, 2022

The effect of collaboration on obstetric patient safety in three academic facilities.

December 4, 2013

Systems engineering and human factors support of a system of novel EHR-integrated tools to prevent harm in the hospital.

April 17, 2019

Prevalence and characteristics of interruptions and distractions during surgical counts.

July 28, 2021

Adverse drug event reporting systems: a systematic review.

September 14, 2016

Residents' perspective on the impact of the 80-hour workweek policy.

June 11, 2008

Patient-centered approach for improving prescription drug warning labels.

September 24, 2008

Problems and solutions arising during a study in visual semantics of the medical emergency team system.

September 10, 2008

An ethical framework for allocating scarce life-saving chemotherapy and supportive care drugs for childhood cancer.

February 17, 2016

Improving sepsis care through systems change: the impact of a medical emergency team.

March 5, 2008

Implementation of an integrated computerized prescriber order-entry system for chemotherapy in a multisite safety-net health system.

April 25, 2018

'I'm smiling under here': Masks, plexiglass and questions the norm as hospitals lure patients back in COVID-19 era.

June 17, 2020

Effective communication with primary care providers.

October 1, 2014

Rural nurses' safeguarding work: reembodying patient safety.

June 15, 2011

Guidelines in Practice: prevention of unintentionally retained surgical items.

December 7, 2022

A framework for classifying factors that contribute to error in the emergency department.

March 6, 2005

Intravenous smart pumps: usability issues, intravenous medication administration error, and patient safety.

July 11, 2018

Is employee discipline the solution for patient safety?

January 4, 2006

Integrating knowledge-based resources into the electronic health record: history, current status, and role of librarians.

August 29, 2007

Medication errors among acutely ill and injured children treated in rural emergency departments.

May 2, 2007

Patient Safety Leadership WalkRounds™ at Partners HealthCare: learning from implementation.

August 10, 2005

The effect of the electronic transmission of prescriptions on dispensing errors and prescription enhancements made in English community pharmacies: a naturalistic stepped wedge study.

May 14, 2014

Liability associated with obstetric anesthesia: a closed claims analysis.

January 21, 2009

About politeness, face, and feedback: exploring resident and faculty perceptions of how institutional feedback culture influences feedback practices.

September 26, 2018

How can the criminal law support the provision of quality in healthcare?

April 16, 2014

Quality improvement to decrease specimen mislabeling in transfusion medicine.

September 20, 2006

Profiles in patient safety: authority gradients in medical error.

March 6, 2005

Classification of patient-safety incidents in primary care.

September 26, 2018

Health system redesign of cardiac monitoring oversight to optimize alarm management, safety, and staff engagement.

December 14, 2022

A systematic review of natural language processing for classification tasks in the field of incident reporting and adverse event analysis.

November 20, 2019

Association of ICU or hospital admission with unintentional discontinuation of medications for chronic diseases.

August 24, 2011

Preventing in-facility pressure ulcers as a patient safety strategy: a systematic review.

March 20, 2013

Ambiguities of chronic illness management and challenges to the medical error paradigm.

November 8, 2006

A secondary care nursing perspective on medication administration safety.

September 26, 2007

Addressing medication errors - the role of undergraduate nurse education.

August 2, 2006

Medication administration errors: understanding the issues.

April 26, 2006

Development of a checklist of safe discharge practices for hospital patients.

April 24, 2013

In-facility delirium programs as a patient safety strategy: a systematic review.

March 13, 2013

The disclosure of unanticipated outcomes of care and medical errors: what does this mean for anesthesiologists?

June 29, 2011

Knowledge-based information to improve the quality of patient care.

February 25, 2009

Preventing communication errors in telephone medicine.

October 12, 2005

Safety of using a computerized rounding and sign-out system to reduce resident duty hours.

July 14, 2010

Injury and liability associated with monitored anesthesia care: a closed claims analysis.

February 15, 2006

Management of the difficult airway: a closed claims analysis.

July 13, 2005

Frequency and type of situational awareness errors contributing to death and brain damage: a closed claims analysis.

May 24, 2017

Communication failures contributing to patient injury in anaesthesia malpractice claims.

September 1, 2021

Flow accuracy of IV smart pumps outside of patient rooms during COVID-19.

February 24, 2021

Building an ambulatory safety program at an academic health system.

May 15, 2019

Unprofessional workplace conduct...defining and defusing it.

October 26, 2016

Examining medication errors in a tertiary hospital.

December 20, 2006

Patient safety: through the eyes of your peers.

July 5, 2006

Is consent required for publication of medical errors?

November 9, 2005

Analysis of medical emergency team calls comparing subjective to "objective" call criteria.

November 12, 2008

Nurse workarounds in the electronic health record: an integrative review.

August 12, 2020

A realist synthesis of pharmacist-conducted medication reviews in primary care after leaving hospital: what works for whom and why?

December 2, 2020

The effect of external inspections on safety in acute hospitals in the National Health Service in England: a controlled interrupted time-series analysis.

August 14, 2019

Burnout in mental health professionals: a systematic review and meta-analysis of prevalence and determinants.

December 12, 2018

Factors associated with post-intensive care unit adverse events: a clinical validation study.

October 29, 2014

Reason's accident causation model: application to adverse events in acute care.

February 13, 2013

Whole-patient measure of safety: using administrative data to assess the probability of highly undesirable events during hospitalization.

November 20, 2013

Educational agenda for diagnostic error reduction.

July 24, 2013

Addressing safety concerns about U-500 insulin in a hospital setting.

January 26, 2011

Development and implementation of a hospital-based patient safety program.

March 15, 2006

Patient-reported safety and quality of care in outpatient oncology.

February 7, 2007

Empowerment failure: how shortcomings in physician communication unwittingly undermine patient autonomy.

November 29, 2017

Risks related to patient bed safety.

November 14, 2012

Surveillance: a strategy for improving patient safety in acute and critical care units.

April 18, 2012

How do simulated error experiences impact attitudes related to error prevention?

September 14, 2016

Duty hours, quality of care, and patient safety: general surgery resident perceptions.

October 3, 2012

Adoption of patient-centered care practices by physicians: results from a national survey.

April 26, 2006

Closing the loop with ambulatory staff on safety reports.

December 4, 2019

ASHP Guidelines on the Safe Use of Automated Compounding Devices for the Preparation of Parenteral Nutrition Admixtures.

June 15, 2022

What causes near-misses and how are they mitigated?

June 5, 2013

Related Resources

Interdisciplinary clinicians' attitudes, challenges, and success strategies in providing care to transgender people: a qualitative descriptive study.

October 19, 2022

Clinician distress and inappropriate antibiotic prescribing for acute respiratory tract infections: a retrospective cohort study.

May 11, 2022

Medical Office Survey on Patient Safety Culture.

September 1, 2021

"Chance favors only the prepared mind": preparing minds to systematically reduce hazards in the testing process in primary care.

March 5, 2014

The PROMISES Project.

February 5, 2014

The costs of developing, implementing, and operating a safety learning system in community practice.

December 11, 2013

Enhance patient safety by identifying and minimizing risk exposures affecting nurse practitioner practice.

November 20, 2013

Toward increased patient safety? Electronic communication of medication information between nurses in home health care and general practitioners.

November 6, 2013

Using a patient internet portal to prevent adverse drug events: a randomized, controlled trial.

September 11, 2013

Impact of individual and team features of patient safety climate: a survey in family practices.

August 14, 2013

Resilient actions in the diagnostic process and system performance.

July 17, 2013

Safety climate and its association with office type and team involvement in primary care.

May 29, 2013

Usability of a computerised drug monitoring programme to detect adverse drug events and non-compliance in outpatient ambulatory care.

March 27, 2013

Types and origins of diagnostic errors in primary care settings.

March 6, 2013

The relationship of self-report of quality to practice size and health information technology.

October 10, 2012

Are health professionals' perceptions of patient safety related to figures on safety incidents?

September 19, 2012

Threats to patient safety in the primary care office: concerns of physicians and nurses.

August 8, 2012

Information distortion in physicians' diagnostic judgments.

July 18, 2012

2012 User Comparative Database Report: Medical Office Survey on Patient Safety Culture.

June 27, 2012

Bayesian cohort and cross-sectional analyses of the PINCER trial: a pharmacist-led intervention to reduce medication errors in primary care.

June 27, 2012

Cognitive errors and logistical breakdowns contributing to missed and delayed diagnoses of breast and colorectal cancers: a process analysis of closed malpractice claims.

June 13, 2012

Tolerance of uncertainty and fears of making mistakes among fifth-year medical students.

May 9, 2012

Medical errors reported by French general practitioners in training: results of a survey and individual interviews.

April 4, 2012

Medication reconciliation campaign in a clinic for homeless patients.

April 4, 2012

Strategies to reduce medication errors in pediatric ambulatory settings.

April 4, 2012

Identifying discrepancies in electronic medical records through pharmacist medication reconciliation.

March 21, 2012

Measuring perceptions of safety climate in primary care: a cross-sectional study.

February 29, 2012

Diagnostic errors in primary care: lessons learned.

February 22, 2012

Miscoding, misclassification and misdiagnosis of diabetes in primary care.

February 22, 2012

Better medical office safety culture is not associated with better scores on quality measures.

January 11, 2012

See More About The Topic

Ambulatory Clinic or Office

Health Care Providers

Organizational Behaviorists

Family Medicine

Primary Care

Emotional impact of patient safety incidents on family physicians and their office staff.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Emotional impact of patient safety incidents on family physicians and their office staff.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

PSNet Log in

Submit Your Case

Continue as a Guest

Continue Logged In

Submit Your Case

Continue as a Guest

Already have a PSNet

Account?

New Users

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site