Emotional impact of patient safety incidents on family physicians and their office staff.
O'Beirne M, Sterling P, Palacios-Derflingher L, et al. Emotional impact of patient safety incidents on family physicians and their office staff. J Am Board Fam Med. 2012;25(2):177-83. doi:10.3122/jabfm.2012.02.110166.
This study found that 82% of providers reported an emotional response after a patient incident, regardless of whether patient harm was significant or avoided. The authors advocate for appropriate vehicles to support second victims.