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Commentary

Emotional safety is patient safety.

February 15, 2023

Lyndon A, Davis D-A, Sharma AE, et al. BMJ Qual Saf. 2023;32(7):369-372.

View more articles from the same authors.

Patient perspectives can provide unique insights into care quality. This commentary examines how ascertaining whether patients ‘feel safe’ results in their ‘being safe’ is an ineffective goal in patient safety. The authors argue that patient experiences degrading humanity be considered never events and suggest feelings as important considerations for patient engagement and health care improvement.

PubMed citation

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