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PSNet: Patient Safety Network
Journal Article
Study

An ethnography of parents' perceptions of patient safety in the neonatal intensive care unit.

Ottosen MJ, Engebretson J, Etchegaray J, Arnold C, Thomas EJ. An ethnography of parents' perceptions of patient safety in the neonatal intensive care unit. Adv Neonatal Care. 2019 Dec;19(6):500-508. doi: 10.1097/ANC.0000000000000657.

Using qualitative methods, this study sought to understand parent perceptions of patient safety in the NICU. The authors present a conceptual model of ‘parents as partners’ in NICU patient safety, emphasizing the importance of clinicians who are present, intentional, and respectful and highlighting factors influencing the parent-clinician partnership, such as communication and teamwork practices.