Exploring the role of communications in quality improvement: a case study of the 1000 Lives Campaign in NHS Wales.

Andrew Cooper; Jonathon Gray; Alan Willson; Chris Lines; Joe McCannon; Karina McHardy

Study

Exploring the role of communications in quality improvement: a case study of the 1000 Lives Campaign in NHS Wales.

May 27, 2015

Cooper A, Gray J, Willson A, et al. J Commun Healthc. 2015;8(1):76-84.

View more articles from the same authors.

This study examined how a quality improvement effort was communicated to frontline health care workers and found that structured communication enhanced awareness and knowledge of the planned safety intervention. The authors recommend that patient safety programs incorporate structured communication to frontline staff, but they suggest further study of its effects on safety culture is needed.

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Exploring the role of communications in quality improvement: a case study of the 1000 Lives Campaign in NHS Wales.

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Preventing Falls Through Patient and Family Engagement to Create Customized Prevention Plans

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