The faces of errors: a case-based approach to educating providers, policy makers, and the public about patient safety.

Robert Wachter; Kaveh G. Shojania

Commentary

The faces of errors: a case-based approach to educating providers, policy makers, and the public about patient safety.

March 6, 2005

Wachter R, Shojania KG. Jt Comm J Qual Saf. 2004;30(12):665-670.

View more articles from the same authors.

The development of a case-based approach to educate patients and providers about patient safety is described. Using several modes of dissemination—a series in a peer-reviewed journal, website development, and lay press publication—the authors describe their process and its successful application. Authors Wachter and Shojania were awarded the John Eisenberg Award in 2004 for their work.

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