Factors influencing preceptors' responses to medical errors: a factorial survey.
Mazor KM, Fischer M, Haley H-L, et al. Factors influencing preceptors' responses to medical errors: a factorial survey. Acad Med. 2005;80(10 Suppl):S88-92.
Investigators identified trainee characteristics that impact preceptor responses to mistakes. These characteristics include status, experience with error, level of knowledge, receptivity to feedback, emotional response to the incident, excuses for the error, and offers to apologize.
Mazor KM, Fischer M, Haley H-L, et al. Factors influencing preceptors' responses to medical errors: a factorial survey. Acad Med. 2005;80(10 Suppl):S88-92.