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Failure of crisis leadership in a global pandemic: some reflections on COVID-19 and future recommendations.

Okoli J, Arroteia NP, Ogunsade AI. Failure of crisis leadership in a global pandemic: some reflections on COVID-19 and future recommendations. Leadersh Health Serv (Bradf Engl). Epub 2022 Sep 22. 10.1108/lhs-06-2022-0061

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November 16, 2022
Okoli J, Arroteia NP, Ogunsade AI. Leadersh Health Serv (Bradf Engl). 2022;Epub Sep 22.

At the start of the COVID-19 pandemic, leaders around the world were forced to rapidly made decisions with limited knowledge of the impact those decisions would have on public health. This review of research, policy and the media highlights three cognitive antecedents to crisis leadership failures: 1) ignoring the precautionary principle (e.g., “better safe than sorry”), 2) the illusion of control, and 3) poor uncertainty management tactics. Recommendations for future successful crisis leadership include avoiding optimistic bias, avoiding conflicting information, and frame and communicate risk messages in the right way.

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Okoli J, Arroteia NP, Ogunsade AI. Failure of crisis leadership in a global pandemic: some reflections on COVID-19 and future recommendations. Leadersh Health Serv (Bradf Engl). Epub 2022 Sep 22. 10.1108/lhs-06-2022-0061

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