Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician.
Wong BM, Cheung M, Dharamshi H, et al. Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician. BMJ Qual Saf. 2012;21(10):855-62.
This study redesigned a hospital's paging process to reduce pages sent to the wrong physician by adopting team-based paging practices.