Getting Started with a Communication and Resolution Program (CRP) Policy or Commitment Statement to CR.
Collaborative for Accountability and Improvement Policy Committee. Seattle, WA: University of Washington; 2022
Communication and resolution programs (CRP) show promise for improving patient and clinician communication after a harmful preventable adverse event. This tool, developed by the Collaborative for Accountability and Improvement, provides a framework for organizational messaging on CRPs for patients and families.