Getting Started with a Communication and Resolution Program (CRP) Policy or Commitment Statement to CR.

Tools/Toolkit

Getting Started with a Communication and Resolution Program (CRP) Policy or Commitment Statement to CR.

January 25, 2023

Collaborative for Accountability and Improvement Policy Committee. Seattle, WA: University of Washington; 2022

Communication and resolution programs (CRP) show promise for improving patient and clinician communication after a harmful preventable adverse event. This tool, developed by the Collaborative for Accountability and Improvement, provides a framework for organizational messaging on CRPs for patients and families.

Free full text (PDF)

Collaborative for Accountability and Improvement website

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