Giving back the pen: disclosure, apology and early compensation discussions after harm in the healthcare setting.
Giving back the pen: disclosure, apology and early compensation discussions after harm in the healthcare setting. Pelletier E, Robson. Healthc Q. 2008;11(3 Spec No):85-90.
This commentary discusses the Winnipeg Regional Health Authority effort to establish a process for apology and compensation in response to medical error.