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PSNet: Patient Safety Network
Web Resource
Government Resource

Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families.

Agency for Healthcare Research and Quality; AHRQ.

Patient engagement in the process of care is important to improve safety in primary care. This guide includes case studies and highlights handoffs, teach-back, tools to prepare patients for appointments, and brown-bag medication management as strategies to encourage patients and caregivers to participate in safety.