Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families.
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families. Rockville, MD: Agency for Healthcare Research and Quality; April 2018.
Patient engagement in the process of care is important to improve safety in primary care. This guide includes case studies and highlights handoffs, teach-back, tools to prepare patients for appointments, and brown-bag medication management as strategies to encourage patients and caregivers to participate in safety.