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Healthcare professionals' encounters with ethnic minority patients: the critical incident approach.

Debesay J, Kartzow AH, Fougner M. Healthcare professionals' encounters with ethnic minority patients: The critical incident approach. Nurs Inq. 2021:e12421. doi: 10.1111/nin.12421.

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June 16, 2021
Debesay J, Kartzow AH, Fougner M. Nurs Inq. 2021;29(1):e12421.

Previous studies have shown that ethnic minority patients are at an increased risk of adverse events. Using critical incidents and provider reflections, this study highlights the challenges faced by healthcare providers when providing care for ethnic minority patients. Similar reflection processes in the work environment may contribute to better coping strategies and improved relationships with ethnic minority patients. 

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Debesay J, Kartzow AH, Fougner M. Healthcare professionals' encounters with ethnic minority patients: The critical incident approach. Nurs Inq. 2021:e12421. doi: 10.1111/nin.12421.