Heart Failure: The Decline of a Historic Transplant Program.
This news investigation chronicles a series of incidents in a transplant program that resulted in patient harm. The systemic nature of the problems such as insufficient whistleblower protection, accountability, and follow-up on patient concerns culminated in a change of hospital leadership. A previous PSNet interview with Charles Ornstein discussed the role of media in raising awareness of patient safety issues.
Hixenbaugh M, Ornstein C. Houston Chronicle and Propublica. May 2018-May 2019.