The heart of health care: parents' perspectives on patient safety.

Dale Ann Micalizzi; Marie Bismark

Commentary

The heart of health care: parents' perspectives on patient safety.

November 28, 2016

Micalizzi DA, Bismark M. Pediatr Clin North Am. 2012;59(6):1233-1246.

View more articles from the same authors.

This commentary outlines a service recovery model to help providers communicate effectively with patients and their families after an adverse event.

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See More About The Topic

Health Care Providers

Organizational Behaviorists

Family Members and Caregivers

Medicine

Psychological and Social Complications

The heart of health care: parents' perspectives on patient safety.

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