Journal Article
Study

High-performance work systems in health care management—part 1 and part 2.

Garman AN, McAlearney AS, Harrison MI, et al. Health care management review. 2011;36:201-13.

In this two-part series, high-performance work practices are explored and defined through a detailed literature review. The authors summarize findings and discuss how best practices can influence quality, safety, and efficiency outcomes. Part 2 illustrates how best management practices are adopted through five case studies.