Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom?

Rachel Urwin; Antoinette Pavithra; Ryan D Mcmullan; Kate Churruca; Erwin Loh; Carolyn Moore; Ling Li; Johanna I Westbrook

Study

Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom?

January 31, 2024

Urwin R, Pavithra A, Mcmullan RD, et al. BMJ Open Qual. 2023;12(4):e002413.

View more articles from the same authors.

Unprofessional behaviors among health care workers can impede safety culture and harm patients and colleagues. In this study, researchers examined 2,504 reports of positive and unprofessional coworker behavior over a three-year period at one Australian hospital. The most commonly reported positive behaviors included non-technical skills, values-driven behavior, and actions that enhanced patient care delivery. Frequently reported unprofessional behaviors included being rude, humiliating or ridiculing others, and ignoring others’ opinions.

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